Position Description:

The Transition Home Advocate (TA) is responsible for providing trauma informed, culturally sensitive advocacy and support to victim-survivors of human trafficking (HT) and dependent children residing in the Dragonfly Transition Home (DTH). The TA will assist with day-to-day tasks related to the operation of and programming provided through the DTH.

Primary Position Responsibilities (this is not an all inclusive list of duties): 

• Engages in the provision of trauma informed direct care services to client residents, including emotional support, crisis intervention, safety planning, advocacy, and information.
• Provides trauma informed support and crisis intervention on The Dragonfly Home Human Trafficking Helpline (Hotline) as applicable.
• Facilitates cooperative living, peer support, and client resident participation in applicable programming.
• Facilitates client resident groups and activities.
• Models and actively promote positive, nurturing interactions between adults and children. Models healthy, non-violent conflict resolution skills.
• Creates and contributes to daily log entries to facilitate communication with co-workers regarding client or program updates.
• Performs routine chores and cleaning tasks assigned to ensure the safety and cleanliness of the facility.
• Communicates communal living guidelines and expectations to residents, and addresses concerns as appropriate.
• In collaboration with the Program Director, promptly addresses difficulties or problems that arise in the DTH.
• Provide or arrange transportation for client residents’ appointments as needed.
• Completes all paperwork and entries into the client records database by the end of each shift; Maintains client files, agency files, statistics, forms, and other record keeping as required.
• Packs client resident belongings as needed; cleans/sanitizes rooms after exit; prepares rooms for next client resident.
• Administers exit surveys and client surveys with client residents exiting the DTH.
• Advances the work of the agency in a manner consistent with the organization’s values.
• Adheres to agency policies and state statutes related to confidentiality, child abuse reporting, and code of ethics.
• Maintains professional boundaries.
• Advances knowledge and attends trainings and meetings as assigned.
• Complete and maintain all relevant documentation, including but not limited to service notes, Critical Incident Reports, exit forms, client feedback forms, etc. adhering to state statutes and federal grant guidelines.
• Other duties as assigned.

Skills, Qualifications, Education, and Experience: 

• Associate degree in Human Services or related field (Bachelors degree preferred).
• 1-3 years of providing direct care services to trauma survivors (preferred).
• Bilingual: Spanish/English (a plus).
• Completed Covid-19 vaccination sequence (preferred).
• Flexibility, ability to accommodate need for crisis intervention, victim advocacy after normal working hours.
• Critical thinking, problem solving skills, and conflict resolution skills.
• Excellent written and oral communication skills.
• Ability to establish rapport with a culturally diverse population.
• Willing to strictly follow supervisory directions.
• Detail oriented, attentive.
• Strong administrative, documentation skills; excellent written and oral communication skills.
• Experience working with information databases, the Microsoft Suite including Word, Excel, ability to maintain accurate electronic records.
• Ability to multi-task in high-pace and crisis environments
• Interact and build rapport with a culturally diverse population.
• Excel both in working as part of a team or on individual projects.
• Reliable transportation to get to and from work.

Position Requirements:

• Associate degree in Human Services or related field (Bachelors degree preferred).
• Must have a valid state driver’s license and be willing and able to drive.
• Candidates must consent to and pass a background check, interview, and screening.
• Vaccine preferred.
  The Dragonfly Home complies with the Equal Opportunity Employment Act and the Americans with Disabilities Act.

Job Type: 

• • Full-time
  • Part-time
  • Day time
  • Night time

Pay: $30,000 per year

Benefits: Health insurance, Dental insurance, Paid time off
*Actual pay and benefits will be dependent on job type.

The Dragonfly Home is an Equal Opportunity Employer. The Dragonfly Home does not discriminate on the basis of race, color, national origin, religion, sex, disability, sexual orientation, or gender identity. The Dragonfly Home complies with the Americans with Disabilities Act.

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